Frequently Asked Questions
Everything you need to know about your Blue&Cream shopping experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email with your tracking number so you can follow its journey to your door.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain high-end designer pieces and sale items marked 'Final Sale' are not eligible for return.
Do you ship internationally?
Yes, Blue&Cream ships to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How do I know if an item will fit?
We provide detailed sizing charts on each product page. If you are between sizes or need specific garment measurements, our stylists are available via chat or email to help you find the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.
Are the products authentic?
Absolutely. Blue&Cream is an authorized retailer for every brand we carry. All products are guaranteed 100% authentic and sourced directly from the designers.